Cookie Policy

Tutor Volt Ltd | Last updated: 15 February 2026

1. Introduction

This Cookie Policy explains what cookies are, how Tutor Volt Ltd ("we", "us", "Tutor Volt") uses them on our platform at tutorvolt.ai and tutorvolt.co.uk (the "Platform"), and what choices you have.

We keep our use of cookies to a minimum. We do not use advertising cookies, tracking cookies, or third-party marketing cookies. The cookies we use are necessary for the Platform to function or to help us fix technical problems.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work, to remember your preferences, and to provide information to the site owner.

Cookies can be:

• Session cookies -- These are temporary and are deleted when you close your browser.
• Persistent cookies -- These remain on your device for a set period or until you delete them.
• First-party cookies -- These are set by the website you are visiting (in this case, Tutor Volt).
• Third-party cookies -- These are set by a different website. We use very few of these, and only for essential error tracking.

3. Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are required for the Platform to function. Without them, you would not be able to log in, navigate the Platform, or use its features. These cookies do not require your consent under UK law (Privacy and Electronic Communications Regulations 2003).

| Cookie Name | Purpose | Duration | Type | |---|---|---|---| | sb-access-token | Supabase authentication session token. Verifies you are logged in and authorises access to your account. | Session (expires on logout or after idle timeout) | First-party, essential | | sb-refresh-token | Supabase refresh token. Allows your session to be renewed without requiring you to log in again. | 7 days | First-party, essential | | csrf-token | Cross-Site Request Forgery protection. Prevents malicious websites from making requests on your behalf. | Session | First-party, essential | | cookie-consent | Records whether you have acknowledged the cookie notice. | 1 year | First-party, essential |

3.2 Functional Cookies

These cookies enable enhanced functionality and personalisation. They are set by us and are necessary for the Platform to work as expected.

| Cookie Name | Purpose | Duration | Type | |---|---|---|---| | tv-locale | Stores your language preference (e.g. English). | 1 year | First-party, functional | | tv-a11y | Stores your accessibility preferences (e.g. reduced motion, high contrast, font size). | 1 year | First-party, functional | | tv-lesson-progress | Stores the current position in a lesson so you can resume where you left off. | Session | First-party, functional | | tv-gamification-state | Stores transient gamification state (e.g. pending XP animations, achievement pop-up queue) to ensure celebratory animations display correctly. | Session | First-party, functional | | tv-theme | Stores your selected visual theme (light, dark, system). | 1 year | First-party, functional |

3.3 Analytics and Error Tracking

We use a limited number of cookies for error tracking to help us identify and fix technical problems. We rely on legitimate interest as the lawful basis for this processing.

| Cookie Name | Purpose | Duration | Type | |---|---|---|---| | sentry-sc | Sentry error tracking session context. Helps us identify and diagnose technical errors that affect your experience. No personally identifiable information is stored. | Session | Third-party (Sentry), analytics |

3.4 Cookies We Do NOT Use

To be clear, Tutor Volt does not use:

• Advertising or marketing cookies
• Social media tracking cookies
• Cross-site tracking cookies
• Behavioural profiling cookies (beyond educational personalisation)
• Any cookies that track your activity across other websites

4. How to Manage Cookies

4.1 Browser Settings

You can control and delete cookies through your browser settings. Each browser is different, so check the help menu of your browser for instructions. Common browsers:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Privacy, search, and services > Cookies and site permissions

4.2 Impact of Disabling Cookies

If you disable essential cookies, you will not be able to log in to or use the Platform. If you disable functional cookies, some features may not work as expected (e.g. your language preference may not be remembered, and lesson progress may not be preserved between sessions).

4.3 Platform Settings

You can manage your accessibility preferences and theme settings through your Platform account settings. These preferences are stored locally via cookies and are not transmitted to our servers.

5. Cookies and Children

We are mindful that many of our users are children aged 5 to 16. Our approach to cookies for young users:

• We use the minimum number of cookies necessary for the Platform to function.
• We do not use cookies for advertising, marketing, or behavioural tracking.
• We do not use cookies to build profiles of children's browsing habits.
• Our cookie notice uses clear, age-appropriate language.

6. Changes to This Policy

We may update this Cookie Policy from time to time. If we add new categories of cookies (such as analytics cookies beyond error tracking), we will update this policy and notify users before any new cookies are placed.

7. Contact

If you have questions about our use of cookies:

• Email: [email protected]
• Data Protection Officer: [email protected]

This Cookie Policy is effective from 15 February 2026.